Third Party Administration Services for General Liability

The City is seeking a third party claims administrator to manage its general liability claims program. The selected vendor must handle claims administration, identify risk trends, and recommend solutions to mitigate losses. The administrator must also notify the City of any regulatory changes affecting the program and conduct monthly file reviews with City staff. The scope of work requires providing monthly statistical reports summarizing new and closed claims, payments issued, and current reserves. The agency expects the administrator to provide regular status updates on all open general liability claims. The contract period will span two years, and the vendor will perform all work offsite. Eligibility is restricted to organizations based in the United States. Bidders must submit any questions regarding the opportunity no later than July 9, 2026. The City is looking for proposals to determine the budget and accepts digital submissions via email or online.