FMLA Management Administration Service

The agency is seeking an electronic vendor for the end-to-end administration of the Family and Medical Leave Act (FMLA) and any applicable state-mandated leave programs. This solution must provide robust automation, mitigate legal risk, and streamline communication for a large-scale, potentially multi-site workforce. The system must serve the human resources and compliance departments by managing both FMLA and general absences electronically. The scope of work requires a multi-channel automated communication engine to ensure compliance with timelines and maintain high employee engagement. Additionally, the benefits and premium billing system must generate reports or interface with benefits administrators to ensure employee premium collection during unpaid leave. Performance of all contracted work will take place offsite. Eligibility is restricted to onshore organizations based in the United States. The agency is looking for proposals to determine the budget and intends to award a contract with a period of five years. Bidders must submit all questions regarding this opportunity no later than July 7, 2026.