Website Design, Development, Implementation, Hosting, and Support Service Using CMS

The issuing agency is seeking a vendor to provide website design, development, implementation, hosting, and support services using a content management system. The agency needs to establish a cost-effective, template-based municipal website service to support municipalities of all sizes in maintaining a modern, accessible, and easy-to-update online presence. This service aims to solve the challenge of maintaining municipal websites when staff time or technical capacity is limited. The scope of work covers the creation of mobile-friendly, accessible website templates and core features, including recreation information, facility rentals, program registrations, development and permit forms, and service information. The requested content management system must allow quick updates and include built-in modules for agendas, minutes, bylaws, notices, and events. Websites must be fully responsive on phones, tablets, and desktops, while meeting or exceeding WCAG 2.1 AA accessibility standards. The selected vendor must provide secure hosting with regular backups, software updates, security patches, and technical support. The agency also requests optional add-on services, which include online forms, online payments, full-service content updates, social media integration, and multilingual support. Performance of the work will take place offsite. Only Canadian organizations are eligible to bid on this opportunity. Bidders must submit their proposals digitally via email or online. The agency is looking for proposals to determine the budget, and specific key dates are not provided in the source.