Web-Based Client Consent Income Verification Solution

The agency is seeking a contractor-hosted Software as a Service solution that provides a comprehensive, real-time, secure, and automated centralized income and employment verification service. This solution must integrate third-party verification services with plug-and-play access to interface with agency eligibility systems. The system architecture must support modular enhancements and provide well-documented APIs to facilitate seamless interoperability with other solution platforms, including case management systems, data warehouses, and reporting tools. The project covers the provision of a secure, automated web-based portal available twenty-four hours a day, seven days a week, where clients can access a verification service that retrieves real-time or near real-time payroll and employment data. The service must include client-permitted data pulled directly from employer payroll systems, payroll processors, employer-provided APIs, unemployment or disability benefits data, tax records, and gig-worker platforms. This data must be available in real time to agency caseworkers to confirm employment status and income for public aid eligibility determination, as well as for fraud and overpayment prevention. The agency requires a documented planned implementation approach that oversees the full lifecycle of the solution from planning and configuration to deployment, user training, and post-implementation support. Eligible bidders must be onshore United States organizations only. The performance of the work will take place offsite. The agency is looking for proposals to determine the budget for this project. The contract period will span three years. Bidders must submit all questions no later than July 10, 2026.