Drone as First Responder Solution

The City is seeking a comprehensive Drone as First Responder (DFR) solution to enhance emergency response, improve situational awareness, increase officer safety, and support the effective deployment of public safety resources. The agency requires comprehensive software to manage flight operations, fleet management, mission planning, remote deployment, aircraft health monitoring, user management, reporting, and operational administration. The selected vendor must provide the required software licenses for the duration of the contract. The scope of work encompasses implementing a sustainable and reliable DFR solution that supports current operational needs while remaining flexible enough to expand as technology and funding evolve. The solution must integrate with existing and future public safety technologies through open, industry-standard interfaces and vendor-agnostic capabilities. Additional offerings under this request may include automated license plate recognition, Real-Time Information Centre software, video aggregation platforms, and other interoperable situational awareness technologies. Eligible bidders must be onshore organizations based in the United States. The agency requires the performance of all work to be conducted offsite. The agency has not disclosed a specific budget and is looking for cost proposals from bidders. All questions regarding this opportunity must be submitted no later than July 6, 2026.