Audio and Video Upgrade Services

The City of San Gabriel, California is seeking a vendor to provide comprehensive audio and video upgrade services for its emergency management environment. The agency needs to solve the problem of coordinating response efforts by replacing its current setup with a flexible, multi-source, multi-user, and multi-display system. This upgraded system must enable staff and partner agencies to collaborate effectively during dynamic emergency incidents, training exercises, and operational scenarios. The scope of work requires a system that supports multiple simultaneous users, content sources, displays, rooms, and remote locations without requiring custom programming or complex operator intervention. The requested system must allow operators to display, route, resize, crop, and reposition multiple content sources concurrently across displays, regardless of source resolution, aspect ratio, or pixel dimensions. Additionally, the agency requires a graphical drag-and-drop interface for routing content, the ability to save and recall custom layouts, professional-grade ceiling-mounted speakers, ceiling-mounted omnidirectional microphone arrays, and high-definition pan-tilt-zoom cameras with presets. The hardware must integrate with conferencing platforms like Microsoft Teams, Zoom, and Webex, and support seamless content sharing between local and remote participants. The agency limits eligibility to onshore organizations based in the United States. The performance of the requested work will take place offsite. The agency has not disclosed a specific budget and is currently looking for proposals to determine the cost of the project. Key dates and specific evaluation criteria are not detailed in the initial solicitation.