Public Information Officer Support Services

The government authority located in Orland Park, Illinois is seeking consultants or firms experienced in public safety communications, media relations, and crisis response to support the operation of its newly created Public Information Officer. The agency needs to develop policies and standard operating procedures for media relations, press releases, crisis communications, on-scene responsibilities, social media, internal communications, and privacy considerations. The selected partner must incorporate the National Incident Management System and Incident Command System standards into a comprehensive Public Information Officer manual. The scope of work covers police media relations and messaging, best practices for social media, and the delivery of initial training to designated staff. The agency also requires ongoing, on-demand support including real-time crisis consulting, media review, communications planning, and scheduled support hours. The contract period will run for one year, and the performance of the work will take place offsite. Eligibility is restricted to onshore organizations based in the United States of America. Bidders must submit any questions regarding this opportunity no later than July 9, 2026. The agency accepts responses submitted either digitally via email or online, or physically via courier or post. The agency has not disclosed a specific budget and is looking for proposals to determine the cost.