Pre-Employment Typing and Microsoft Desktop App Testing Service

The agency is seeking a contractor to provide pre-employment typing and Microsoft desktop application testing services for job applicants and promotional candidates. The agency needs to solve the challenge of accurately assessing candidates' practical skills through simulation-based, timed testing rather than multiple-choice questions. The testing platform must evaluate hands-on execution of tasks in Microsoft Word, Excel, PowerPoint, Outlook, Access, Project, and SharePoint, alongside typing speed, typing accuracy, and reading comprehension. The scope of work requires the contractor to furnish and administer these tests, with the capability to create custom, employer-specific tests and combine individual modules into a single test battery. The agency expects approximately 1,500 to 1,700 combined tests to be administered on an annual basis over a three-year contract period. The testing system must be accessible remotely on-demand, compliant with agency data security standards, and professionally validated to ensure legally defensible results. Bidders must perform all work offsite and must be located onshore within the United States. The agency is looking for budget proposals and has not disclosed a pre-determined budget. Bidders must submit any questions by July 22, 2026, and may attend a non-mandatory pre-bid meeting on July 15, 2026. Responses must be submitted digitally via email or online.