Bus Rapid Transit Real-Time Information Solution and Digital Signs Supplies

The agency is seeking a complete, turnkey bus rapid transit real-time information solution and digital signs supplies. The selected vendor will serve as the systems integrator for all system components and interfaces, solving the need for a unified, reliable passenger information system. The scope of work encompasses system design, hardware procurement, installation, configuration, integration, testing, documentation, training, warranty, and support services. The project requires a digital display system design that utilizes existing station power and communications infrastructure wherever feasible. The agency requires a centralized, hub-and-spoke architecture managed through a unified content management system where all components support centralized monitoring, remote diagnostics, and remote firmware or software updates. Implementation must follow a phased deployment approach to reduce integration risk and validate system performance. The agency requires all software necessary to operate the digital display system, including the content management system, device management tools, and integration components, while the agency retains ownership of all data, content, and configurations. The system must integrate with the automatic vehicle location system for native ingestion of real-time data, including trip updates, vehicle positions, and service alerts. The display content must follow a specific governance and priority hierarchy starting with emergency and life-safety messaging, followed by real-time arrival information, service advisories, public information, and sponsored content. Eligibility is restricted to onshore United States organizations only. The performance of the work will take place offsite. Bidders must submit their proposals digitally via email or online, and the agency is currently looking for proposals to establish budget parameters. The contract period will span five years. The agency will hold a pre-bid meeting on July 9, 2026. Bidders must submit all questions no later than July 16, 2026.