Twilio Messaging Solution

The agency is seeking a vendor to provide a Twilio cloud communication platform to facilitate cross-channel messaging and marketing. This solution must enable seamless communication through various channels, including SMS, email, and voice, to enhance outreach and engagement efforts. The agency will use this service specifically to communicate with individuals who are being monitored for symptoms of H5N1 and other respiratory pathogens. The scope of work requires the performance of all services to be conducted offsite. Eligible bidders must be onshore organizations based exclusively in the United States of America. The agency is currently looking for proposals to determine the budget and financial structure of the project. Bidders must submit their responses digitally, with the agency accepting submissions via email or through their online portal. The agency has not specified key dates or explicit evaluation criteria in the initial solicitation.