Short-Term Rental Registration, Compliance and Occupancy Tax Software

The agency is seeking a software solution to assist in the identification, monitoring, and enforcement of short-term rental regulations, alongside a platform for occupancy tax filing and collection. The requested software must feature an intuitive, user-friendly interface with mobile compatibility and multilingual support to accommodate a diverse population. The system must correctly match online listings to existing properties, verify each identified property, and provide justification for the matching criteria used. The scope of work requires the software to identify and distinguish between different property types, such as timeshares, villas, and single residential homes, and clearly label each type via icons for staff use. The platform must identify the advertised minimum length of stay to categorize listings as long-term rentals in accordance with local ordinance definitions. Additionally, the software must provide a self-service online user portal for property owners to register properties, obtain a Certificate of Authority to collect occupancy tax, file taxes on designated forms, import and export Excel reports, and make payments. The system must generate email correspondence to accounts, allow users to update their own account information, process returned payments, and display revenue in the correct reporting periods. The agency requires an open API for integration with state and municipal systems, as well as with booking platforms for verification of property registration status. The platform must export data in CSV, MS Excel, and JSON formats, allow property managers to remit taxes for all managed properties in a single upload, automatically request supporting documentation for tax exemptions, and generate bank reconciliation reports. Bidders must be onshore USA organizations to be eligible for this opportunity. The agency will allow the performance of the work to be conducted offsite. Bidders must submit their proposals digitally via email or online, and the agency is currently looking for proposals to establish the budget. The agency requires all questions regarding this opportunity to be submitted no later than July 20, 2026.