False Alarm Tracking and Billing Services

The City of Jacksonville is seeking a qualified vendor to provide comprehensive false alarm tracking and billing services. The agency needs an alarm administrator to manage its false alarm program, which includes database development, alarm registration, tracking, billing, collecting, and accounting services. This program aims to enforce city alarm ordinances, track false alarm occurrences, maintain alarm permit files, issue violation notices, and collect fees. The agency is structuring this opportunity as a revenue-sharing contract with a consultant who will account for all moneys collected on behalf of the city. The contract period will span three years, and the performance of all work will occur offsite. The agency is looking for proposals to determine the budget and financial structure of the partnership. Bidders must be onshore organizations based in the United States to be eligible for this opportunity. The agency requires all questions regarding this procurement to be submitted no later than July 16, 2026. Bidders may submit their final responses digitally via email or through an online portal.