Tele behavioral Clinical Health Model and Care Coordination Services

The Boston Public Schools Student Support department is seeking a comprehensive tele-behavioral clinical health model supported by integrated care coordination services. The agency aims to establish a behavioral health system that provides students with timely access to high-quality mental health services and supports families in navigating care. This system must strengthen and collaborate with existing school counselors, psychologists, social workers, nurses, and student support teams rather than replacing them. The requested scope of work includes engaging families throughout the referral and intake process, scheduling appointments efficiently, and assisting families with health insurance navigation and eligibility. The selected provider must deliver multilingual communication, coordinate communication between clinical providers and school-based teams, and reduce administrative burdens on school personnel. Additionally, the agency requires clinical consultation for student support teams, strategies to address school avoidance and chronic absenteeism, family education sessions, and guidance on community-based resources. Only organizations based onshore within the United States are eligible to bid on this opportunity. The agency requires the performance of the contract work to take place onsite in Massachusetts. The agency has not disclosed a specific budget and is currently looking for proposals to determine the cost. No key dates were provided in the sourcing materials.