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Electronic Benefit Transfer and Cash Benefit Syste

NevadaNevada, USADue Monday, October 26, 2026
Client
Nevada
RFP Number
SW-116217
Posted
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Category
Software, System and Application
Budget
Looking for Proposals
NAICS
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Set-aside
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Contact
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Description

AI Generated

The agency is seeking proposals for an Electronic Benefit Transfer (EBT) and Cash Benefit System. This system will support the Special Supplemental Nutrition Program for the State of Nevada (SNAP), the Temporary Assistance to Needy Families (TANF) Program, and the Summer Electronic Benefit Transfer Preprogram (S-EBT). The selected vendor will transfer their system to manage SNAP, S-EBT, and TANF cash benefit operations, including software, automated data processing, and retailer database management. The scope of work includes providing EBT services and cash benefits for SNAP, TANF, and S-EBT programs. The vendor shall advise, assist, and act to aid the state in detecting and investigating abuses by stores, recipients, or workers, including reporting unusual activity. Fraud detection and reporting solutions must support state initiatives for card replacement monitoring, follow-up, and reporting. The vendor must also provide a contingency fallback plan in case the conversion cannot be completed in a timely manner. Eligibility requires bidders to be an Onshore (USA Organization Only). The performance of the work will be Offsite. The agency is looking for proposals. The contract period is anticipated to be for eight (8) years, commencing on February 15, 2027, and expiring January 31, 2035. All questions must be submitted no later than August 18, 2026. The deadline for submissions is October 26, 2026, at 1:00 p.m. The release date for this solicitation was June 26, 2026. Evaluation criteria are not detailed in the provided text. However, the solicitation does mention mandatory minimum requirements and critical items will be addressed. Insurance requirements include Commercial General Liability with a General Aggregate of $2,000,000, Products – Completed Operations Aggregate of $1,000,000, Personal and Advertising Injury of $1,000,000, and Each Occurrence of $1,000,000. Automobile Liability requires a Combined Single Limit (CSL) of $1,000,000 if motor vehicles are involved. Worker's Compensation and Employers' Liability require statutory coverage for Workers' Compensation, and $100,000 for Each Accident, $100,000 for Disease – Each Employee, and $500,000 for Disease – Policy Limit for Employers' Liability. Technology E&O/Professional Liability requires $1,000,000 Each Claim and $2,000,000 Annual Aggregate. Network Security (Cyber) and Privacy Liability requires $1,000,000 Per Occurrence and $2,000,000 Annual Aggregate for contracts under $5 Million.

Key solicitation details

AI-extracted from 40DHHS-S3292 - Request for Proposal ~2.docx, RFP EBT - Scope of Work.pdf, Quote Instructions.pdf. Confirm against the original documents before bidding.

The Nevada State Purchasing Division, on behalf of the Nevada Department of Human Services Division of Social Services, is soliciting proposals from qualified vendors to provide Electronic Benefit Transfer (EBT) services and cash benefits for SNAP, TANF, and Summer EBT programs. The State intends to award one contract to an onshore US organization. The contract term is expected to be eight years, running from February 15, 2027 to January 31, 2035.

Issued by
Nevada State Purchasing Division
Release Date
June 26, 2026
Deadline for questions (1st Round)
No later than 1:00 pm on 07/20/2026
Answers posted (1st Round of Questions)
On or about 08/03/2026
Deadline for questions (2nd Round)
No later than 08/18/2026
Deadline for questions (2nd Round detailed)
No later than 1:00 pm on 08/18/2026
Answers posted (2nd Round of Questions)
On or about 08/25/2026
Deadline for references
No later than 5:00 pm on 10/25/2026
Deadline for submissions and opening
October 26, 2026 @ 1:00 p.m.
Evaluation period (estimated)
10/26/2026 – 11/16/2026
Vendor presentations (estimated)
12/01/2026 – 12/02/2026
How to submit
Electronic via nevadaepro.com
Submission details
Submitted as a quote through nevadaepro.com. Proprietary and confidential business information must be submitted in separate files flagged as confidential.
Contract term
Eight (8) years, anticipated to commence on February 15, 2027 and expire January 31, 2035
Place of performance
Offsite
Insurance and bonding
Awarded vendor shall maintain insurance coverages as set forth in the fully executed contract for the duration of the contract.
Funding
SNAP, TANF, Summer EBT (S-EBT) federal programs

How proposals are evaluated

Technical: Demonstrate competency, system efficiency, and ease of use pertaining to a EBT and Cash Benefit System50
Technical: Experience in performance of comparable engagement relating to a EBT and Cash Benefit system, project management, technical support and training25
Technical: Conformance with the terms of this RFP to include the functional requirements relating to a EBT and Cash Benefit system10
Technical: Expertise in designing, implementing, and maintaining a comprehensive case management and fraud detection system along with the availability of Key Personnel10
Cost factor: Value of the proposed solution is reflected in the Cost5
Presentation: The vendor’s demonstration of system efficiency and ease of use40
Presentation: The vendor’s demonstration of solution core functionality30
Presentation: The vendor’s organization of the presentation10
Presentation: The vendor’s project timelines, implementation and management20
Financial stabilitypass or fail

Scope of work

  • Provide EBT services and cash benefits for SNAP, TANF, and Summer EBT (S-EBT) programs
  • Transfer system operations to SNAP, S-EBT, and TANF operations with minimal disruption
  • Provide web-based EBT software applications and mobile notification services
  • Interface with DSS eligibility systems and incorporate client and public assistance data
  • Perform retailer database management and provide fraud detection, monitoring, and reporting solutions
  • Maintain, provide, and update all current system reports
  • Implement disaster EBT processing, card issuance, and emergency vault card functionality
  • Provide a conversion and implementation plan with a contingency fallback plan

Minimum qualifications

  • Onshore (USA Organization Only)
  • Registered vendor at nevadaepro.com matching business license and sam.gov registration
  • Active entity registration in sam.gov matching nevadaepro.com registration prior to contract award
  • Hold a Nevada state business license pursuant to NRS chapter 76 prior to contract execution
  • Maintain state data assets in the United States without offshore data hosting
  • Comply with federal and state laws, regulations, and QUEST Operating Rules

Documents to include with the bid

  • Title page
  • Table of contents
  • Signed certification regarding lobbying
  • Response to mandatory minimum requirements
  • Response to critical items
  • Response to scope of work
  • Vendor information response
  • EBT Cost Proposal
  • DSS Request for Cloud Proposal
  • DSS Data Use and Cloud Services Agreement

Verify important details

Document check

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14 available filesDocuments checked

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