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Managed Security Service

Concord, New HampshireNew Hampshire, USADue Tuesday, October 13, 2026
Client
Concord, New Hampshire
RFP Number
CSE-24191
Posted
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Category
CCTV and Security Services and Supplies
Budget
Looking for Proposal
NAICS
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Set-aside
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Contact
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Description

AI Generated

The agency is seeking a Managed Security Service Provider (MSSP) to offer 24/7 monitoring and incident response for its network infrastructure, endpoints, applications, and critical transportation systems. The project covers continuous monitoring, rapid detection, notification, and remediation of security incidents. The selected provider will also be responsible for documentation and reporting, maintaining traceable security controls, and providing regular performance metrics, risk assessments, and audit-ready documentation. The scope of work includes facilitating secure integration of existing and future Intelligent Transportation Systems (ITS) devices and services into the statewide transportation network, aligning with the statewide ITS architecture. The provider must ensure 24/7 network oversight, maintain compliance with federal and state cybersecurity standards, and assist in the secure configuration and maintenance of office-based and field-deployed network equipment. This includes monitoring ITS field device access, configuration changes, and firmware updates, as well as detecting and preventing known and emerging threats. Eligibility rules require that the performance of the work will be onsite, and vendors must be onshore (USA Only). Bidders must comply with NIST Special Publication 800-171 Revision 2 and NIST Special Publication 800-53 Revision 5 Moderate level controls. Additionally, vendors must achieve StateRAMP Ready/Authorized certification, or provide a StateRAMP Security Snapshot with their response if not progressing towards authorization. Prohibited technologies, as defined by the State of New Hampshire and the FCC Covered List, must not be used. Evaluation criteria are not explicitly detailed in the provided text, but the agency is looking for proposals. Budget signals indicate the agency is looking for proposals and has a not-to-exceed price quoted in the Vendor Response Section VIII: Price Proposal. Key dates include a proposal due date and time of October 13, 2026, at 3:00 PM ET. A pre-bid conference will be held on August 07, 2026. The contract period will be for one year. Responses can be submitted digitally via email or online.

Key solicitation details

AI-extracted from CSE-24191/DOT ATTACHMENT3 - Request For Information Form.docx, CSE-24191/DOT ATTACHMENT7 - RFP DOIT 2025-067 - Standard Contract form.pdf, CSE-24191/DOT MSSP_RFP_FINAL.pdf. Confirm against the original documents before bidding.

The State of New Hampshire Department of Transportation is soliciting proposals for a Managed Security Service Provider (MSSP). The selected vendor will provide 24/7 network monitoring, incident response, documentation, and cybersecurity support for office-based, field-deployed, and Intelligent Transportation Systems (ITS) network equipment. Eligibility requires vendors to perform work onshore within the USA.

Issued by
State of New Hampshire Department of Transportation
RFP Issued
July 13, 2026, 11:00 AM ET
Vendor Conference
August 7, 2026, 10:00 AM ET
Proposal Due Date
October 13, 2026 3:00 PM ET
How to submit
Digitally via Email or Online
Submission details
Price Proposal must be sealed separately in Section VIII.
Contract term
One year
Estimated value
Not to Exceed
Place of performance
Onsite at Department of Transportation John O. Morton Building, 7 Hazen Drive, Concord, NH 03302 and statewide.
Insurance and bonding
Commercial general liability insurance, special cause of loss coverage form covering all Property, and Workers' Compensation per N.H. RSA chapter 281-A.

How proposals are evaluated

Technical SolutionUp to 15% (53 points) for periodicity / 18 points for hosting only
Price150 points

Scope of work

  • 24/7 monitoring and incident response
  • Continuous network monitoring with rapid detection, notification, and remediation
  • Documentation, regular performance metrics, risk assessments, and audit-ready records
  • Secure configuration and maintenance of office and field network equipment
  • Integration of ITS devices into the statewide transportation network
  • Security awareness and training for NHDOT and NHDoIT personnel
  • Log retention support for a minimum of 365 days

Minimum qualifications

  • Onshore (USA Only) performance of work
  • Demonstrated experience with state-level cybersecurity operations
  • Expertise in working with various ITS hardware vendors and platforms
  • Follow strict cybersecurity practices and possess staff industry certifications
  • Compliance with federal and state cybersecurity standards including NIST and FedRAMP/StateRAMP

Documents to include with the bid

  • Section I: Executive Summary (max 3 pages)
  • Section II: Glossary of terms, acronyms, and abbreviations
  • Section III: Responses to System Requirements and Deliverables (Table B-2.1 and Table B-3)
  • Section IV: Topics for Mandatory Responses (Appendix C)
  • Section V: Corporate Qualifications
  • Section VI: Key Project Staff information
  • Section VII: Extra materials
  • Section VIII: Price Proposal (sealed separately, Tables E-1.1 through E-1.8)

Verify important details

Document check

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