Cloud-Based Ticketing and Event Management Solution

The buyer requires a cloud-based ticketing and event management solution. The requested scope includes a SaaS platform with a mobile-responsive interface and browser compatibility. Functionality must support venue and event management, including parent/child page structures, recurring events, and both reserved seating and general admission. Ticketing features must encompass mobile and digital delivery, ticket transfer, and customizable e-ticket design. Payment processing integration with Authorize.net or equivalent, supporting various digital payment methods, is necessary. The solution must integrate with university authentication systems for SSO, offer tiered pricing, and provide customizable administrative permissions. Marketing features should include coupon codes, pre-sale access, link tracking, and affiliate tracking. Reporting requirements cover real-time sales, attendance, and financial reconciliation. Implementation and support must include dedicated onboarding, training, documentation, and 24/7 online and phone support. Eligibility is restricted to onshore USA organizations. Questions are due by August 19, 2026. The contract period is three years. The buyer is seeking proposals and the performance of work will be onsite.