Web-Based Inmate Communications Solutions
- Client
- Oklahoma
- RFP Number
- SW-117826
- Posted
- —
- Category
- Software, System and Application
- Budget
- Looking for Proposal
- NAICS
- —
- Set-aside
- —
- Contact
- —
Description
AI GeneratedThe buyer requires a turnkey, web-based inmate communications system. This includes an inmate telephone system, kiosks, and tablets. The solution must also provide data processing and AI-enabled analysis for inmate telephone, electronic mail, and video visitation, as well as external data. Additionally, the buyer needs a cell phone detection and jamming system, a UAV/drone detection system, a digital intelligence collection platform, and inmate digital mail services. An approved digital logbook application for securely recording various checks and inspections is also requested. The telephone system must support local, long-distance, and international calls. Eligibility is restricted to onshore (USA organizations only). Performance of the work will be offsite. The buyer is seeking proposals and has set September 18, 2026, as the deadline for submitting all questions.
Key solicitation details
AI-extracted from 09_Exhibit_4_-_Mandatory_Requirements_and_Scope_of_Work_.docx, 01_Bidder_Instructions (1).pdf. Confirm against the original documents before bidding.
The Oklahoma Department of Corrections (ODOC) is seeking a bidder to provide a turnkey, web-based, fully hosted, and centralized inmate communications system across all listed ODOC facilities. The system encompasses inmate telephone, kiosks, tablets, AI analysis systems, drone/cell phone detection, digital mail, and related intelligence capabilities. Bidders must be onshore USA organizations.
- Issued by
- Department of Corrections
- Solicitation/Event issue date
- 8/5/2026
- Request for administrative review due
- 8/10/2026 at 3 p.m. Central Standard Time
- Questions due
- 9/18/2026 at 3 p.m. Central Standard Time
- Bid response due
- 10/29/2026 at 3 p.m. Central Standard Time
- How to submit
- Electronic via the Oklahoma Supplier Portal
- Submission details
- Upload bid packet solely through the Oklahoma Supplier Portal. Bids sent via email, fax, commercial carrier, or in-person will not be accepted.
- Place of performance
- Offsite / Oklahoma Department of Corrections facilities
- Funding
- CJIS
Scope of work
- ODOC-Issued Officer Tablets
- Inmate Telephone System
- Inmate Kiosks
- Inmate Tablets
- Inmate Telephone, Electronic Mail and Video Visitation Data Processing and AI-Enabled Analysis System
- External Data Processing and AI-Enabled Analysis System
- Cell Phone Detection and Jamming System and UAV/Drone Detection System
- Digital Intelligence Collection Platform and Inmate Digital Mail Services
Minimum qualifications
- Must be an Onshore (USA Organization Only) entity.
- Minimum of three years documented experience serving in private, federal, state correctional systems and/or county jails of similar scope.
- Must submit documentation demonstrating previous successful experience with at least three similar programs.
Documents to include with the bid
- Exhibit 2 - Reference Sheet
- Exhibit 3 - Third-Party Supplier Information
- Exhibit 7 - Pricing
- Project timeline and planning (site plan by facility)
- Project technical system documentation and detailed system design specifications
- Descriptions of hardware/software, operating instructions, physical footprints, power/electrical requirements
- Security plan documentation and risk log with mitigation strategy
- Staffing plan, training strategy, test plan, database management, inmate enrollment plan
- Up to 3 years of audited financial statements and up to 3 years of tax returns
- Sample service level agreement and current repair procedure policy
Verify important details
Document checkConfirm submission instructions and amendments with the issuing agency before responding.
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