Contact Center and Unified Communications Solutions
- Client
- Minnesota
- RFP Number
- CC-3853
- Posted
- —
- Category
- Call Center and Answering
- Budget
- Looking for Proposals
- NAICS
- —
- Set-aside
- —
- Contact
- —
Description
AI GeneratedThe buyer requires contact center and unified communications solutions. This includes unified communication technologies like VoIP, UCaaS, video/audio collaboration, mobility, mass notification, and enhanced messaging. Contact center solutions encompass CCaaS, ACD/routing, omnichannel capabilities, IVR, real-time status, reporting, and analytics. The scope also covers architecture, implementation, migration, support, hardware, software, integrations, number porting, deployment services, and related applications for various environments. Vendors must be a USA Organization only. Questions are due by September 21, 2026. Vendors must register and pay on the tendering authority's website to obtain the RFP document. Proposals are being sought.
Source and verification
Original sourceCraxy AI summarizes this opportunity from the original listing and available solicitation documents. Confirm submission instructions and amendments with the issuing source before responding.
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