After Hours on Call Support Service

The buyer requires an after-hours on-call support service to provide answering services outside regular operational hours, on weekends, and on statutory holidays. The vendor must receive calls and notify the agency to respond to public health emergencies or disruptions to public health programs. The work can be performed onsite or offsite. Bidders can submit responses digitally via email or online, and the buyer is looking for proposals regarding the budget. Only Canadian organizations are eligible for this opportunity. Interested bidders must submit all questions by September 02, 2026, and submit an intent to bid no later than September 10, 2026. Bidders must pay an additional fee to obtain the main RFP document beyond contacting the contracting authority.