RFI for Waiver Management System Modernization Service

The buyer requires a vendor to provide a waiver management system modernization service for its Waiver Management System (WaMS). The vendor must create an integrated, user-centered platform supporting Medicaid waiver administration. The requested scope includes streamlined intake and eligibility processes, enhanced service plan workflows, integrated provider enrollment and credentialing, improved Medicaid billing integration, advanced reporting tools, role-based access controls, flexible configuration options, and a single intuitive interface for all users. The vendor must also ensure scalability, sustainability, and seamless integration with other local, state, and federal systems. To eligible to bid, the vendor must be an onshore USA organization. The buyer requires offsite performance of the work and seeks proposals to establish the budget. Vendors may submit responses digitally via email or online. The buyer sets a key deadline requiring all questions to arrive no later than September 11, 2026.