Managed Single Sign-On and Federated Identity Management Solution

The university requires a fully managed SaaS single sign-on and federated identity management solution, including managed services and integration support. Vendors must provide a fully hosted SaaS model where the university bears no responsibility for infrastructure, patching, or upgrades. Bidders must also submit a secondary, separately priced option for a vendor-managed deployment within the university's own AWS or Azure tenant. Required capabilities include a ticket-based workflow with 24x7x365 portal access for onboarding, modifying, and decommissioning SAML SPs and OIDC RPs, alongside maintaining custom web service connectors through Identity Provider version migrations. Only USA onshore organizations qualify for this opportunity, and all work will occur offsite. The buyer seeks proposals for a three-year contract period. Interested bidders must submit all questions no later than August 28, 2026. The university evaluates proposals to benchmark costs and service levels against the market while ensuring technical reliability, security, and fiscal responsibility.