RFI for Managed Digital Document Accessibility Remediation Services

The government authority in Mecklenburg, North Carolina seeks information about vendor capabilities to provide offsite, managed digital document accessibility remediation services for a one-year contract period. The buyer requires a vendor to securely receive documents, perform remediation, apply human review, validate files, document results, correct rejected work, and return accessible files for republication. Requested scope covers various document types and complexities, including forms, agendas, reports, guides, maps, scanned files, and complex publications. The buyer uses this RFI to evaluate models, quality assurance, security, capacity, mobilization timelines, and artificial intelligence usage. The buyer also seeks nonbinding budgetary proposals to support future funding and procurement planning. To be eligible, bidders must perform work onshore within the USA. Bidders can submit responses digitally via email or online. The provided text contains no specific evaluation criteria or key dates.