Towing Services

The government authority located in California requires a vendor to perform as-needed towing and roadside assistance services. The requested scope includes emergency towing, jump-starts, lock-out services, vehicle recovery for accidents and off-road retrieval, transport to facilities or third-party repair vendors, and emergency or hazardous condition assistance. The buyer mandates vehicle verification, routing, operation and priority dispatch, response time requirements, and service performance standards. The vendor must maintain a staffed place of business during normal business hours from 8:00 a.m. to 5:00 p.m. PST, Monday through Friday, and operate a 24-hour dispatch service. The buyer limits eligibility to onshore USA organizations and requires onsite work performance. Bidders may submit proposals digitally via email or online, and the buyer seeks budget proposals. Vendors must submit all questions no later than September 16, 2026.