Employee Assistance Program Services

The government authority in Jackson, MS requires a vendor to provide confidential employee assistance program services to agency employees and their covered family members for a one-year contract period. The buyer needs a 24-hour, toll-free phoneline staffed by professionals with a minimum of a master's degree in social work, counseling, marriage and family therapy, or psychology to address issues such as stress, trauma, substance disorders, and depression. The buyer also requires after-hours, face-to-face emergency meetings for homicidal, suicidal, or actively psychotic episodes, training sessions for managers and supervisors, and a confidential portal providing access to information and resources. Eligible vendors must perform the work offsite and onshore within the USA. The buyer expects proposals to provide budget details. Bidders must submit all questions no later than September 10, 2026.