IT Managed Services

The government authority in Ellicottville, NY needs a single Managed Service Provider to consolidate, centralize, and manage all municipal IT infrastructure and support services under a one-year contract. The buyer requires helpdesk and technical support during standard business hours and after-hours emergencies, network and systems management, Microsoft 365 administration, cybersecurity services, firewall maintenance, cloud-based backup, and disaster recovery. The selected vendor must also formulate a town-wide Centralization and Migration Strategy, inventory all departmental assets, and establish baseline IT standards. Only United States organizations are eligible to submit proposals. The vendor must perform the work onsite in Ellicottville, NY. The buyer is actively seeking budget proposals and has not provided a set contract value.