Human-Centered Design Services

The government authority located in Saint Paul, MN, requires human-centered design services to develop a sustainable rural earn-and-train workforce model. The buyer seeks a human-centered design consultant to lead the process, engage diverse stakeholder perspectives, and translate findings into actionable workforce strategies and program design. The selected vendor must create an implementation-ready model that stakeholders can pilot, evaluate, refine, and scale across rural areas. Additionally, the vendor must use discovery process findings to inform the development of employer, supervisor, and care team readiness, training, tools, and supports. The buyer restricts eligibility to onshore USA organizations only and requires offsite performance of the work. Vendors may submit responses digitally via email or online. The buyer has not specified a fixed budget and is looking for proposals to determine costs.