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Security Services

Kelowna, British ColumbiaBritish Columbia, CanadaDue Monday, October 26, 2026
Client
Kelowna, British Columbia
RFP Number
CSE-24537
Posted
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Category
CCTV and Security Services and Supplies
Budget
Looking for Proposal
NAICS
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Set-aside
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Contact
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Description

AI Generated

The buyer, a government authority located in Kelowna, BC, requires a vendor to provide security services for various facilities and parks throughout the community. The requested scope demands a plan of operations that ensures the highest level of security and safety within affordability, while delivering high-level customer service during service performance. The vendor performs the work offsite. The buyer limits eligibility strictly to onshore Canadian organizations. Bidders must submit proposals digitally via email or online, as the buyer seeks proposals to determine the budget. The provided text contains no further details regarding evaluation criteria or key dates.

Key solicitation details

AI-extracted from 1-12682 Security Services For City and Transit Facilities.pdf. Confirm against the original documents before bidding.

The City of Kelowna is issuing this solicitation to procure a licensed Security Guard and Regulation Enforcement Officer supplier for City and Transit facilities. Services include posted guards, alarm response, preventive patrols, and lock/unlock duties. Bidding is restricted to Canadian onshore organizations.

Issued by
City of Kelowna
Questions due
prior to 5 days prior to the Closing Date
Proposals due
2:00 pm Local Time October 26, 2026
Rectification Period
Up to 5 Days after a rectification request is sent in writing by the City
Anticipated Ranking of Submitters
Within 10 Days after Closing Date
Contract Negotiation Period
Within 10 Days of Ranking of Submitters
Anticipated Execution of Contract
November 2026
How to submit
Electronic via the City's Bonfire portal
Submission details
Submitted online at https://kelowna.bonfirehub.ca/portal/. Submissions by other methods will not be accepted. One electronic submission required.
Contract term
Three (3) Years with an option in favour of the City to extend up to two (2) times for an additional one (1) year term
Place of performance
Kelowna, BC
Insurance and bonding
Workers Compensation insurance, Comprehensive General Liability Insurance, Automobile Liability Insurance ($5,000,000 limit), Performance Bond (50%), Labour and Material Payment Bond (50%)

How proposals are evaluated

Experience and Qualifications15 points
Methodology10 points
Service Programs20 Points
Service Levels10 Points
Reporting5 Points
Proponent Staff15 Points
Sustainability10
Pricing15 points

Scope of work

  • Guard and REOs occupying posts at specific locations or facilities
  • Alarm response Guard and REOs responding to alarms as they occur
  • Preventive patrol Guard and REOs performing security patrols
  • Lock and unlock services for specified buildings and park gates
  • Real-time 24/7 CCTV monitoring and guard dispatch
  • 24/7 year-round on-call contact and ad-hoc request for service response
  • Security reporting system and database management
  • Provision of body-worn cameras, uniforms, and security vehicles or bicycles

Minimum qualifications

  • Onshore Canada Organization Only
  • Licensed Security Guard / Regulation Enforcement Officer supplier
  • Provincial Security License under the BC Security Services Act
  • Criminal record check or crime bonding acceptable to the City
  • Ability to communicate fluently in English both orally and in writing
  • Advanced Security Training and de-escalation training for public-facing roles

Documents to include with the bid

  • Submission Form Q-68OT
  • References and Past Performance Q-12GZ
  • Pricing Form
  • Experience and Qualifications document upload
  • Methodology document upload
  • Service Programs document upload
  • Service Levels document upload
  • Reporting document upload
  • Proponent Staff document upload
  • Sustainability document upload

Verify important details

Document check

Confirm submission instructions and amendments with the issuing agency before responding.

1 available fileDocuments checked

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