Digital Email Marketing and Audience Engagement Platform

The Agency seeks a secure, cloud-based, enterprise-grade digital email marketing and audience engagement platform to support passenger marketing, stakeholder engagement, public outreach, operational communications, emergency notifications, customer relationship management, and data-driven marketing initiatives. The buyer requires platform implementation, setup, migration of existing subscriber databases, user training, documentation, and ongoing software access, maintenance, upgrades, and support for a one-year contract term. The selected vendor must perform the work offsite within the USA. To qualify, bidders must demonstrate experience serving airports, transportation agencies, governmental entities, tourism organizations, or similar entities, and must provide references from at least three comparable clients. Bidders must also meet specific cybersecurity and email deliverability requirements. Bidders must submit proposals digitally via email or online, and the buyer requests pricing proposals. The buyer will hold a pre-bid meeting on September 2, 2026, and sets the question deadline for September 8, 2026.