Coordinated Intake Services

The government authority in Francisco, California needs a vendor to provide coordinated intake services for a one-year contract period. The buyer requires the vendor to develop a Coordinated Legal Intake System to integrate intake and referrals across multiple State Bar-funded legal aid organizations. The vendor's scope includes managing partnerships, capacity building, and creating plans for implementation, language capacity, technology, marketing, evaluation, staffing, screening, and confidentiality protocols. The vendor must also conduct technological development, research, and reporting, which involves selecting technology, testing software, creating training plans, and producing data reports on service gaps and system impact. The buyer requires offsite work performance and restricts eligibility to onshore vendors located in the USA only. Vendors must submit all questions no later than September 4, 2026. The buyer asks for proposals to address the budget.