Phone System Re-Architecture Solution

The buyer needs a vendor to provide a phone system re-architecture solution that modernizes its current telephone system. The buyer requires a future-ready solution incorporating Microsoft Teams that focuses on both its call center and general corporate telephony infrastructure to improve customer and staff experience, enhance communication, support hybrid work, and meet member and organizational needs. The buyer limits eligibility to Canadian organizations only. The vendor will perform the work offsite. Bidders must submit all questions no later than September 16, 2026. Bidders can submit responses digitally through email or online. The buyer is looking for proposals regarding the budget, and notes that the main RFP document is not available on its website.