Taxi Voucher Program Administration Services

The government authority in Glendale, AZ requires a vendor to provide taxi voucher program administration services for Dial-A-Ride, serving dialysis patients and residents with ongoing, repetitive medical needs. The buyer expects the vendor to employ qualified staff, manage the program effectively, and supply all necessary personnel, office space, equipment, materials, and administrative support. The vendor must perform the work offsite at its own office premises, respond efficiently to transportation requests and customer inquiries, and provide participants with a list of participating transportation providers. The vendor must also issue vouchers containing customer names, origins, destinations, issue dates, three-month expiration dates, required waiver language, and a clear, legible format. To participate, vendors must be an onshore USA organization. The buyer seeks budget proposals rather than specifying a set amount. Key dates include a pre-offer conference on September 16, 2026, and a deadline to submit all questions by September 21, 2026.