WordPress Support Specialist Service

The government authority located in Alabama seeks a USA organization to provide an offsite WordPress support specialist service. The buyer requires a specialist to support members and customers, promptly respond to reported website, plugin, or hosting issues, and actively participate in WordPress.org forums. The selected vendor must log into customer websites to diagnose issues, offer solutions, and write clear responses via email, chat, and forums. Additional responsibilities include providing knowledgeable recommendations for feature requests, delivering detailed bug reports to developers and second-level support, and documenting troubleshooting steps for customers and colleagues. The buyer limits eligibility to onshore USA organizations and expects offsite work performance. The authority requests proposals to establish the budget. The provided source notes that this listing operates as a job posting rather than a traditional bid. The source material omits evaluation criteria and key dates.