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ADA Paratransit Operations and Maintenance and Related Services

Central Contra Costa Transit AuthorityCalifornia, USADue Friday, October 30, 2026
Client
Central Contra Costa Transit Authority
Solicitation No.
2027-PT-01
Posted
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Category
Transportation Services
Budget
Looking for Proposal
NAICS
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Set-aside
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Contact
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Description

AI Generated

The government authority in Concord, California, needs a USA-based organization to perform onsite ADA and non-ADA paratransit operations, maintenance, and related transportation services. The buyer requires the vendor to deliver safe, efficient, and technology-enabled operations, including reservations, scheduling, dispatch, "where's my ride" tracking, customer service, and data-driven performance management. The vendor must operate a call center offering real-time interpretation through bilingual staff or telephone services. Additional responsibilities include developing affordable technologies, increasing shared-ride efficiencies, expanding service availability, providing flexible trip options, reducing transfer wait times, minimizing unproductive mileage, and forming transportation partnerships. The buyer seeks proposals for this contract and lists no specific budget. Interested bidders must attend a pre-bid meeting on September 24, 2026, and submit all questions by October 23, 2026.

Key solicitation details

AI-extracted from 1-Solicitation - ADA Paratransit Operations and Maintenance.pdf. Confirm against the original documents before bidding.

The Central Contra Costa Transit Authority is issuing a solicitation for ADA paratransit operations, vehicle maintenance, and related transportation services in Concord, California. The selected vendor will manage operations, call center functions, dispatch, reservations, and maintenance for services including LINK and Wheels Dial-A-Ride. Eligibility is restricted to USA-based onshore organizations.

Issued by
Central Contra Costa Transit Authority
Release Date
Friday, September 4, 2026
Pre-bid meeting
September 24, 2026
Questions due
October 23, 2026
New Contract Effective Date
July 1, 2027
Submission details
Technical proposals shall not exceed 50 pages in length, or 150 pages including attachments. Proposals shall remain in effect for 120 days from the deadline.
Contract term
Effective Date: July 1, 2027
Place of performance
Concord, California
Insurance and bonding
Workers Compensation per statutory requirement with waiver of subrogation; Employer Liability minimum $1,000,000; Commercial General Liability minimum $10 million limit each occurrence; Automobile Liability minimum $10 million limit; Sexual Abuse or Molestation insurance; Crime Insurance for employee theft.
Funding
Federal Transit Act, FTA, Davis-Bacon Act, 2 CFR Part 180, Build America Buy America

How proposals are evaluated

Qualifications, experience & capacity of firm and key personnel to deliver services
Reasonableness of cost

Scope of work

  • ADA and non-ADA paratransit services
  • Call center and administrative support functions
  • Reservations, scheduling, dispatch, and customer service
  • Vehicle fleet and shop equipment mechanical maintenance
  • County Connection LINK service delivery
  • Wheels Dial-A-Ride service delivery
  • Alamo Creek Shuttle service
  • Non-Emergency Medical Transportation

Minimum qualifications

  • Onshore (USA Organization Only)
  • DMV license check, criminal record checks, and physical examination for staff
  • Enrollment and monthly monitoring in California DMV Employer Pull Notice Program
  • Qualified technicians to perform vehicle maintenance in accordance with OEM standards

Documents to include with the bid

  • Transmittal letter signed by an authorized representative
  • Exhibit A — Form of Proposal
  • Exhibit B — Cost Proposal Form
  • Exhibit C — Identification of Prime Contractor and Subcontractors/Suppliers
  • Exhibit D — Workforce Retention Declaration
  • Exhibit E — Certification Regarding Debarment, Suspension, Ineligibility and Voluntary Exclusion
  • Exhibit F — Lobbying Certification for Contracts, Grants, Loans and Cooperative Agreements
  • Exhibit G — Certification for Federal Tax Liability and Recent Felony Convictions
  • Levine Act disclosure (if required)
  • Pre-Award Buy America Certification

Verify important details

Document check

Confirm submission instructions and amendments with the issuing agency before responding.

1 available fileDocuments checked

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