Process Management Consultant Services

The government authority in Salt Lake, UT, requires a process management consultant for a one-year contract. The buyer needs the vendor to manage Affordable Care Act (ACA) reporting—specifically 1094/1095 eligibility, reports, and filings—and handle enrollment file changes, exception handling, and recovery procedures. Requested scope includes delivering a discovery report with process maps and gap analysis, a master project plan, SOPs and runbooks, test plans and results for state interface testing for HRP and related systems, weekly status reports with a KPI dashboard, an issue log, a RACI matrix, and an operating calendar. Only onshore USA vendors qualify for this opportunity, and the selected vendor must perform all work onsite. The buyer seeks budget proposals from vendors and accepts digital submissions via email or online. Vendors must submit all questions by September 17, 2026.