Fully Insured Employee Assistance Plan Service

The government authority in Milwaukee, WI requires a vendor to provide a fully insured employee assistance plan service for approximately 11,800 active employees and their dependents. The buyer demands confidential, accessible support for clinical, non-clinical, and management or leadership needs, including critical incident response across 150+ worksites, work-life services, 24/7/365 phone access via a custom 800 number, and dedicated account management. Services must be delivered through online portal modules, mobile apps, telephonic, virtual, and in-person options. Additionally, the vendor must supply all marketing materials and quarterly utilization reports. Only onshore USA organizations may participate, and the selected vendor will perform the work offsite. The buyer is looking for proposals to establish the budget. Interested bidders must submit all questions no later than October 2, 2026.