Workers Compensation Administration Services

The buyer requires a vendor to provide comprehensive workers compensation administration services. The requested scope includes detailed descriptions of procedures for receiving, reviewing, and processing injury reports and medical billings. The vendor must outline service standards for contacting injured employees, retirees, the Human Resources Director, and treating physicians upon claim notice. Furthermore, the vendor must explain its claim management diary system, ongoing communication processes to facilitate early return-to-work, automated reporting systems, and its strategy for medical bill payment, managed care, utilization review, vocational rehabilitation, and surveillance. Eligibility restricts participation strictly to United States onshore organizations. The vendor will perform all work offsite. The buyer accepts digital submission responses through email or online. The buyer lists no formal budget amount and actively seeks proposals.