Crisis Communications Plan Services

The buyer requires a vendor to develop a comprehensive, citywide crisis communications plan and offer optional on-call strategic communications support during emergencies, organizational crises, public safety matters, and high-profile incidents. The scope covers governance hierarchies and approval processes, crisis activation thresholds and notification protocols, stakeholder communications, and channel management for press releases, social media, emergency alerts, and internal staff. The selected vendor must also provide on-call strategic counsel, media relations support, message development, and media monitoring. Only onshore vendors located in the USA are eligible to bid, and the contracted work must be performed onsite. Vendors can submit their responses digitally through email or online, and the buyer expects the proposals to define the budget. The provided text contains no information regarding submission deadlines, question schedules, pre-bid meetings, evaluation criteria, or the contract term.