Family Assistance Portfolio Services
- Client
- Charlotte, North Carolina
- RFP Number
- EXTRA-77581
- Posted
- 10/7/2026
- Category
- Professional, Consulting, Administrative or Management Support Services
- Budget
- Looking for Proposals
- NAICS
- —
- Set-aside
- —
- Contact
- —
Description
AI GeneratedThe government authority in Charlotte, North Carolina requires a vendor to provide family assistance portfolio services. The selected vendor must deliver program management consulting services, review and update the Family Assistance Support Plan, and execute a progressive training and exercise program that includes a workshop series, a tabletop exercise, and a full-scale exercise to prepare internal teams and partner agencies for incidents requiring family assistance operations. Only onshore, United States organizations are eligible to submit proposals for this offsite work. Applicants must submit their proposals digitally through email or online for a two-year contract term. All questions regarding the opportunity must be submitted no later than October 20, 2026.
Key solicitation details
AI-extracted from rfp-avia-27-08-family-assist-portfolio-final.pdf. Confirm against the original documents before bidding.
Charlotte Douglas International Airport, owned and operated by the City of Charlotte, is seeking proposals from qualified companies for Family Assistance Portfolio services. The selected contractor will review and update the existing plan, and design, deliver, and evaluate a training and exercise program. Proposals are open to qualified onshore USA organizations.
- Issued by
- Charlotte Douglas International Airport
- Issue RFP
- 10/6/2026
- Submission of written questions by
- 10/20/2026 by 3pm EST
- Proposals are due by
- 11/6/2026 by 10am EST
- Estimated start date of services
- 1/1/2027
- How to submit
- Electronic via the e-bidding portal
- Submission details
- Submitted through the e-builder portal. Pricing must be submitted in the table on the website, and required forms completed and uploaded by the due date.
- Contract term
- Two (2) years with one optional one-year renewal
- Place of performance
- Charlotte, NC
- Insurance and bonding
- Automobile Liability, Commercial General Liability of not less than $1,000,000, and Worker's Compensation meeting statutory requirements of North Carolina.
- Funding
- Non-federally funded
How proposals are evaluated
| Experience | |
| Operations Plan | |
| Staffing Plan | |
| Compensation | |
| CBI Program Form 4 |
Scope of work
- Provide a dedicated Program Manager as primary point of contact
- Develop and maintain an integrated two-year work plan and schedule
- Establish and support a Family Assistance Working Group
- Conduct and facilitate regular planning and coordination meetings
- Family Assistance Support Plan (FASP) review, gap analysis, and update
- Design and deliver a modular in-person workshop series
- Facilitate FAC operational design and validation
- Deliver a Tabletop Exercise and Full-Scale Exercise
Minimum qualifications
- Demonstrate experience in the aviation industry, emergency management, family assistance operations, and exercise design
- Align with Homeland Security Exercise and Evaluation Program (HSEEP) principles
- Submit two example deliverables relevant to the scope of work
Documents to include with the bid
- Form 1, Proposal Form
- Form 2, Proposal Qualifications and Requirements
- Form 3, Nondiscrimination Certification
- Form 4, CBI Program Requirements
- Form 5, Confidential Information
- Form 6, Pricing Worksheet
- Exceptions to any part of the RFP
Verify important details
Document checkConfirm submission instructions and amendments with the issuing agency before responding.
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