Five9 Call Center Software

The buyer requires a vendor to supply Five9 call center software to support the childcare administration tracking system help desk. The software must provide a multi-extension phone line with voicemail to assist internal staff with account troubleshooting and enable external customer communication for the provider portal. Only onshore USA organizations are eligible to bid, and the vendor will perform all work offsite. The contract term is for one year, and the buyer is currently seeking proposals to determine the budget.