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RFI for Federal Benefits Enrolment and Premium Administration Services

Washington, DCDistrict of Columbia, USADue Monday, October 26, 2026
Client
Washington, DC
RFP Number
MB-10535
Posted
10/8/2026
Category
Medical Billing and Coding
Budget
Looking for Proposal
NAICS
—
Set-aside
—
Contact
—

Description

AI Generated

The buyer requires a vendor to provide federal benefits enrolment and premium administration services across three programs. The selected contractor must accurately enroll eligible individuals, collect premiums on time, maintain gap-free coverage, and provide secure, FISMA-compliant digital and human customer service in English and Spanish. Eligibility is restricted to onshore entities operating solely within the United States, and all work performance must be completed onsite. Vendors must support fraud detection, deliver data to relevant stakeholders, and ensure seamless transition processes without service disruptions. Applicants must submit their proposals digitally via email or online, though the provided text does not specify exact deadlines, evaluation criteria, contract terms, or specific funding amounts. Interested parties should review the request for information to provide a budget proposal that addresses all security, translation, and administrative requirements.

Key solicitation details

AI-extracted from BENEFEDS_Sources_Sought_RFI_Notice.pdf. Confirm against the original documents before bidding.

The U.S. Office of Personnel Management is conducting market research via a Sources Sought Notice and Request for Information for the follow-on acquisition of BENEFEDS. BENEFEDS is the Government-sponsored enrollment, premium and allotment administration, and customer service platform for FEDVIP, FSAFEDS, and FLTCIP. This notice is issued solely for information and planning purposes, and is open to firms of all sizes.

Issued by
U.S. Office of Personnel Management
Posting date
Wednesday, October 7, 2026
Questions about this notice due
Wednesday, October 14, 2026, 3:00 p.m. Eastern Time
Responses due
Monday, October 26, 2026, 3:00 p.m. Eastern Time
Anticipated solicitation release
approximately December 2026
Anticipated proposals due
early 2027
Anticipated award
spring 2027
Anticipated Start-Up
through December 2027
Anticipated full services start
on or about December 31, 2027
How to submit
email
Submission details
Submit Attachment 1 as a completed Excel workbook and the capability statement as a PDF or Word document (up to 15 pages for prime, 5 pages for teaming-only) via email to [email protected] and [email protected]. Total email size must not exceed 25 MB.
Contract term
Start-Up period of approximately nine months from award to the Performance Start Date, followed by fixed-price service fees ordered by period. Number and length of option periods are under review.
Place of performance
Contractor facilities within the 50 United States and the District of Columbia

Scope of work

  • FEDVIP Web, mobile-responsive, and telephonic enrollment and eligibility screening
  • Common billing engine and premium and allotment administration for FEDVIP, FSAFEDS, and FLTCIP
  • Multi-channel, multi-tier contact center fluent in English and Spanish with translation support
  • Annual communication plan, Open Season campaign, and plain-language content
  • Solution hosting in a FedRAMP-authorized cloud or on-premises with FISMA security authorization
  • Reporting, data access, and fraud, waste, and abuse detection program
  • Program management and Start-Up transition-in/transition-out operations

Minimum qualifications

  • Work performed within contractor facilities within the 50 United States and the District of Columbia with no offshore performance or data storage

Documents to include with the bid

  • Attachment 1 - Respondent Information and Questionnaire (Excel workbook)
  • Capability statement (PDF or Word document)

Verify important details

Document check

Confirm submission instructions and amendments with the issuing agency before responding.

6 available filesDocuments checked

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