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City Hall Security Services

Ithaca, New YorkNew York, USADue Friday, October 30, 2026
Client
Ithaca, New York
RFP Number
CSE-24877
Posted
10/14/2026
Category
CCTV and Security Services and Supplies
Budget
Looking for Proposal
NAICS
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Set-aside
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Contact
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Description

AI Generated

The City of Ithaca in Ithaca, NY, requires a vendor to provide comprehensive security services for City Hall. The selected vendor must staff and control the facility's entrance, security desk, and security cameras, while operating metal detectors, wands, and bag searches to detect prohibited items. Duties include monitoring closed-circuit television and duress alarms, patrolling facilities and grounds, applying de-escalation techniques, and coordinating with first responders and staff. The vendor must also secure council meetings, assist visitors, and maintain logs and incident reports for all security events. Eligibility is limited to onshore vendors located in the United States, and all work must be performed onsite. Vendors can submit proposals digitally via email or online, though specific submission deadlines, contract terms, evaluation criteria, and pre-bid deadlines are not provided. The city is currently seeking proposals and has not specified a fixed budget.

Key solicitation details

AI-extracted from RFP - City Hall Security Company - 2027.pdf. Confirm against the original documents before bidding.

The City of Ithaca is seeking qualified firms to provide armed security services at City Hall. The selected contractor must provide security, de-escalation, and customer service starting January 1, 2027. Qualified security organizations in active operation for at least 1 year are eligible to bid.

Issued by
City of Ithaca
Publication of RFP
October 9, 2026
Questions and Comments Deadline
October 22, 2026 no later than 5:00 PM
Proposal Submission Deadline
October 30, 2026 at 5:00 PM
Selection (Contract Awarded)
On or about November 30, 2026
Services to Begin
January 1, 2027
How to submit
Email
Submission details
Submit proposals via email to Alan Karasin, Director of Information & Community Engagement, at [email protected] with Subject Line: City Hall Security Services – 2027.
Contract term
Initial term of three (3) years, with the ability to terminate early at the City's discretion.
Place of performance
City Hall, 108 E. Green Street, Ithaca, NY 14850
Insurance and bonding
Minimum limits of insurance as described by the City or required by law, naming the City as Additional Insured on a primary and non-contributory basis. Proof of Workers' Compensation and Disability Coverage required.
Funding
New York State General Municipal Law

How proposals are evaluated

Responsiveness of Proposal30 points
Price proposal20 points
Firm Credentials20 points
Relevant Government Experience15 points
References and Past Performance15 points

Scope of work

  • Staff and control City Hall entrance, security desk, and security cameras
  • Operate metal detector and wand, and conduct bag searches
  • Monitor closed-circuit television, duress alarm systems, and security equipment
  • Serve as first point of contact for visitors and staff
  • Patrol City Hall facilities and grounds
  • Apply de-escalation techniques during public conflicts
  • Coordinate with police, first responders, and monitoring systems
  • Maintain sign-in sheet, logs, and incident reports

Minimum qualifications

  • Active operation as a qualified security organization for a minimum of 1 year at time of submission
  • New York State Licensed Armed Security Guards
  • Guards must be New York State Certified and authorized to carry a firearm
  • Satisfactorily complete Ithaca Police Department background check 30 days prior to commencing work
  • Mandatory guard training in de-escalation, workplace violence prevention, customer service, first aid, and trauma-informed practices

Documents to include with the bid

  • Cover Letter
  • Qualification & Capabilities (including key personnel biographies)
  • Proof of certifications
  • Three references from current security services clients
  • Proposed fees using sample at Exhibit A
  • Training and Approach (including Standard Operating Procedures)
  • Proof of required Workers' Compensation and Disability Coverage or exemption

Verify important details

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