Digital Client Engagement and Care Coordination SaaS Platform

The buyer needs an existing, commercially available Software-as-a-Service digital client engagement and care coordination platform to support agency residents and service providers. The vendor must implement an agencywide program providing mobile tools for client self-management, web-based case management functionality, data integration, analytics, platform configuration, project management, training, and ongoing support. Only US organizations operating onshore are eligible to bid, and performance of the work will be offsite. The contract period will run for nineteen months. Vendors must submit all questions no later than October 29, 2026. The buyer is looking for proposals to establish the budget, but the provided text does not state application submission methods, submission deadlines, or proposal evaluation criteria.