Multi Function Device Support Services
- Client
- Buffalo, NY.
- RFP Number
- EXTRA-78036
- Posted
- 10/16/2026
- Category
- Professional, Consulting, Administrative or Management Support Services
- Budget
- Looking for Proposals
- NAICS
- —
- Set-aside
- —
- Contact
- —
Description
AI GeneratedThe government authority in Buffalo, NY requires a vendor to provide Managed Print Services and Multifunction Device support services for a fleet of approximately 460 contracted devices, alongside designated networked and non-contracted devices. The selected contractor must deliver comprehensive fleet management, proactive monitoring, break/fix maintenance, consumables and asset lifecycle management, installation and relocation services, ServiceNow incident management, and onsite support from factory-trained Ricoh-certified technicians. Only onshore USA organizations are eligible to bid for this opportunity. The contract period will span three years, and the work will be performed offsite while including dedicated onsite support personnel. The buyer is currently seeking proposals to determine the budget, though specific application submission methods, deadlines, question cutoffs, and evaluation criteria are not detailed in the provided text.
Key solicitation details
AI-extracted from New Microsoft Word Document.docx. Confirm against the original documents before bidding.
Roswell Park Comprehensive Cancer Center is seeking proposals to provide Managed Print Services and Multifunction Device Support Services for its fleet of Ricoh multifunction devices. The engagement supports approximately 460 contracted devices and designated networked and non-contracted Ricoh devices. Eligibility is restricted to New York State Certified Minority- and Women-Owned Business Enterprises or Service Disabled Veteran Owned Businesses.
- Issued by
- Roswell Park Cancer Institute Corp.
- Issue date
- 10/16/2026
- Proposals due
- 11/06/2026 02:00 PM
- How to submit
- Submission details
- Email Rob Henschel with RFP #27-26 in the subject line if interested in submitting a proposal.
- Contract term
- 3 - 5 years
- Set-aside
- MWBE or SDVOB Discretionary procurement
- Place of performance
- Buffalo, NY - Erie
Scope of work
- Proactive device monitoring
- Break/fix maintenance
- Consumables management
- Asset lifecycle management
- Installation and relocation services
- Reporting and continuous optimization of the print environment
- Dedicated onsite support personnel and factory-trained Ricoh-certified technicians
- Preventative maintenance, toner and parts management, and inventory tracking
Minimum qualifications
- Must be currently certified by the New York State Department of Economic Development as an MWBE or SDVOB at proposal submission
- Factory-trained Ricoh-certified technicians
Verify important details
Document checkConfirm submission instructions and amendments with the issuing agency before responding.
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