Custom Customer Relationship Management, Case Management, Reporting and Analytics Platform

The buyer requires a vendor to design, develop, implement, and support a custom Customer Relationship Management (CRM), intake, case management, reporting, and analytics platform. This unified system must support client intake, service tracking, referrals, program management, cross-program visibility, workflow automation, and real-time dashboarding while eliminating duplicate records and operating offsite. Eligibility is restricted to onshore US organizations. Interested vendors must submit their responses digitally via email or online, and all questions regarding the opportunity must be submitted no later than October 22, 2026.