Cloud-Native Radio Dispatch Console System
- Client
- Nova Scotia
- RFP Number
- SW-120866
- Posted
- 10/17/2026
- Category
- Software, System and Application
- Budget
- Looking for Proposals
- NAICS
- —
- Set-aside
- —
- Contact
- —
Description
AI GeneratedThe buyer requires a cloud-native radio dispatch console system operating continuously on a 24/7/365 basis. The requested scope includes design, configuration, deployment, integration, training, software licensing, migration of historical data, and ongoing maintenance with as-built documentation. The system must feature standards-based web browser or thin client access, automated real-time health monitoring with alerting, and archiving integration for voice traffic capture. Performance of the work will occur offsite. Only Canadian onshore organizations are eligible to submit proposals for this opportunity. Applicants must submit all questions by November 5, 2026, and digital responses may be submitted via email or online.
Key solicitation details
AI-extracted from RFP-HHB-2026-AU Cloud-Native Radio Dispatch Console System-0737072.pdf. Confirm against the original documents before bidding.
HHB is issuing a Request for Proposal to procure a cloud-native radio dispatch console system. The vendor will provide design, configuration, deployment, integration, training, software licensing, and an ongoing support and maintenance program. The procurement is open to compliant proponents who meet mandatory certifications and technical requirements.
- Issued by
- HHB
- Issue Date
- OCTOBER 16, 2026
- Questions due
- Nov 5, 2026
- Proposals due
- NOVEMBER 13, 2026, 16:00 ATLANTIC TIME
- How to submit
- Digitally via Email or Online
- Submission details
- Response can be submitted digitally via Email or Online, with the Cost Proposal submitted as a separate file.
- Contract term
- Initial term of three (3) years from the Effective Date, with options to renew for up to five (5) additional terms of one (1) year each.
- Place of performance
- Offsite performance with potential work on HHB premises in Nova Scotia
- Insurance and bonding
- Commercial General Liability of $5 million per occurrence, Technology Errors and Omissions Liability of $5 million, and Cyber and Privacy Liability of $5 million.
How proposals are evaluated
| Submission Form (APPENDIX A) | Pass/Fail |
| Cloud-native System, as defined in APPENDIX E (Section 3.1.1) | Pass/Fail |
| 100% Canadian Data Residency (Section 8.2.1) | Pass/Fail |
| ISO/IEC 27001 certification held directly by the Proponent (Sections 5.2.1 and 5.2.3) | Pass/Fail |
| ISO 9001 certification held directly by the Proponent (Sections 5.2.2 and 5.2.3) | Pass/Fail |
| Understanding of Project Requirements; Outlining any Potential Issues and Challenges | 15 points |
| Solution Overview; Architecture and Hosting; Requirements Response (Sections 3 to 8) | 35 points |
| Methodology; Schedule; Cutover and Testing; Training; Key Personnel and Qualifications (Sections 2.7, 2.8, 9, 11.5) | 25 points |
| Cost Proposal | 25 points |
Scope of work
- Design, configuration, deployment, integration, and training for a cloud-native radio dispatch console system
- Software licensing and ongoing technical support and maintenance program
- As-built documentation for all deliverables
- Migration of historical recordings or configuration from existing dispatch system
- Continuous 24/7/365 system operation and real-time health monitoring
- Integration with logging/recording requirements using standards-based methods for voice traffic capture
Minimum qualifications
- Hold current certification to ISO/IEC 27001 directly by the Proponent
- Hold current certification to ISO 9001 directly by the Proponent
- Demonstrate at least two (2) deployments of the proposed cloud-native product
- Identify a named Security Lead holding CISSP certification or equivalent credential
- Registration in good standing with the Nova Scotia Registry of Joint Stock Companies prior to contract execution
- Electrical or cabling work must be performed by appropriately licensed tradespeople in accordance with Nova Scotia requirements
Documents to include with the bid
- Submission Form (APPENDIX A)
- Letter of Transmittal
- Technical Proposal
- Cost Proposal (separate file)
- Mandatory compliance schedule
- ISO/IEC 27001 certificate, scope statement, and certificate expiry date
- ISO 9001 certificate
- Table of contents outlining Disaster Recovery Plan
Verify important details
Document checkConfirm submission instructions and amendments with the issuing agency before responding.
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