Fund Administrator Service

The Public Utility Commission (PUC) requires an onshore USA vendor to provide offsite fund administrator services for its web-based fund system in Salem, Oregon. The selected vendor must answer user inquiries via email or phone, manage user login credentials, resolve access issues, and manually input data from service providers not currently using the platform. The vendor must continuously monitor system performance to resolve minor operational issues independently while reporting major programming problems directly to the PUC. Only USA-based organizations operating within their own office premises are eligible to submit proposals for this opportunity. The solicitation requires vendors to submit their own pricing proposals, though specific application deadlines, submission methods, and evaluation criteria are not provided in the text.