Commuter Stores Operation Service

The government authority seeks a contractor to operate commuter stores in Montgomery, MD. The contractor will provide all personnel, equipment, and resources to manage store operations, including customer support for transit benefits, Capital Bikeshare, and intercity bus services. The scope includes ensuring uninterrupted operation of a Mobile Commuter Store and conducting proactive outreach. The contractor must also make reasonable accommodations for customers needing assistance and provide necessary operational equipment, including Point-of-Sale systems, unless specified otherwise. The contractor must use systems capable of capturing transaction-level data by location and ensure reliable internet connectivity. Eligibility is restricted to Onshore (USA Organization Only). All questions are due by August 21, 2026, and a pre-bid meeting is scheduled for September 1, 2026. The buyer is seeking proposals.