24x7x366 Crisis and Access Line Services

The buyer seeks a United States organization to provide 24x7x366 crisis and access line services offsite. The requested scope includes operating crisis contact center services with phone, chat, and text support. The selected vendor must deliver crisis assessment and intervention, coordinate mobile crisis dispatch, manage care navigation, and provide statewide coordination across the behavioral health crisis continuum. Only onshore USA organizations qualify for this opportunity. Bidders must submit their proposals digitally via email or online, and the buyer is currently looking for proposals to determine the budget. The main request for proposals document is not available on the buyer's website.