Inmate Telephone Service

The County buyer in Alabama requires a fully operational, flexible, secure, and reliable inmate telephone system to ensure lawful use and deliver critical services. The vendor must provide an offsite system capable of completing station-to-station, prepaid, debit, or automated collect calls from inmates. The requested scope includes simultaneously recording all inmate calls 24 hours a day, 7 days a week, and storing call recordings for the contract period plus ten years. The system must meet CJIS compliance on the administrative platform where officers and administrators access user analytics and monitoring. Only USA onshore organizations qualify for this one-year contract opportunity, and the buyer invites proposals to determine the budget. Bidders can submit responses digitally through email or online. Bidders must submit all questions by September 22, 2026, and attend a mandatory pre-bid conference scheduled for October 8, 2026.