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Computer Aided Dispatch (CAD-to-CAD) System

South CarolinaSouth Carolina, USADue Tuesday, October 6, 2026
Client
South Carolina
RFP Number
SW-118942
Posted
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Category
Software, System and Application
Budget
Looking for Proposals
NAICS
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Set-aside
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Contact
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Description

AI Generated

The buyer requires a turnkey, standards-based computer-aided dispatch to computer-aided dispatch (CAD-to-CAD, C2C) solution to support regional public safety needs. This project involves deploying the system to three partners, integrating CAD to a central hub, and enabling 24x7 mission-critical emergency functions. The solution must facilitate real-time electronic communications, dispatching, and resource data sharing across disparate CAD systems. Furthermore, the buyer mandates a scalable solution that allows future regional partners to implement the system without degrading network connectivity or existing functionality. Eligible bidders must be United States organizations. The buyer permits performance of the work either onsite or offsite. The buyer is currently looking for proposals regarding the budget. Vendors must submit all questions no later than September 21, 2026.

Key solicitation details

AI-extracted from 1-6212.RFP final.pdf. Confirm against the original documents before bidding.

The County of Charleston is seeking proposals to provide a turnkey Computer Aided Dispatch to Computer Aided Dispatch (CAD-to-CAD) system for the Consolidated 9-1-1 Dispatch Center. The system will enable real-time electronic dispatch and data sharing between disparate CAD systems across regional public safety agencies. Eligibility is restricted to onshore USA organizations.

Issued by
County of Charleston Procurement Department
Written Questions Due
September 21, 2026 at 12:00 p.m. noon (Eastern Time)
Proposals Due
October 6, 2026 at 3:00 p.m. (Eastern Time)
How to submit
Electronic via the agency portal
Submission details
Submitted through the Charleston County Procurement Portal. Technical proposal and cost proposal must be separate files. Original Bid Bond or check must be received within 24 hours of due date.
Contract term
Includes 1-year warranty period from System Acceptance, followed by four 1-year option periods for maintenance services.
Place of performance
Onsite or offsite; Charleston County Consolidated Emergency Communications Center, North Charleston, SC
Insurance and bonding
Commercial General Liability, Business Auto Liability, and Statutory Workers Compensation/Employers Liability. Insurance company must have Best rating A+, A, or A- VII or higher.
Funding
2025 Safe Streets And Roads For All Federal Compliance

How proposals are evaluated

System Requirements – Functional Requirements and Specifications Matrix
Vendor Experience and Qualifications
Quality of Proposed Solution, Maintenance and Support
Cost

Scope of work

  • Turnkey CAD-to-CAD (C2C) system solution
  • Real-time dispatch and resource data sharing between disparate CAD systems
  • CAD integration to a central hub
  • Real-time electronic communication of information between systems
  • Scalable architecture permitting future expansion to regional partners
  • System training for County employees
  • System testing and installation
  • Ongoing maintenance and support services

Minimum qualifications

  • Onshore (USA Organization Only)
  • Licensed to do business in the State of South Carolina
  • Compliance with Title 8, Chapter 14 of the South Carolina Code of Laws
  • Compliance with South Carolina Drug-free Workplace Act

Documents to include with the bid

  • Submittal Form(s)
  • Non-Collusion Oath
  • Compliance with Illegal Immigration Act
  • Equal Employment Opportunity Certification
  • Subcontractor Data Form
  • 2025 Safe Streets And Roads For All Federal Compliance
  • CAD-to-CAD Requirements and Specifications Excel Spreadsheet
  • Drug-free Workplace Certification
  • 5% Bid Bond or Certified/Cashier's Check
  • Cost Data Form

Verify important details

Document check

Confirm submission instructions and amendments with the issuing agency before responding.

2 available filesDocuments checked

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